+385 91 584 3905
Available 24/7 · 365 days a year
HR EN
24/7
Availability
365
Days a year
~30 min
Typical arrival in Zagreb
from €50
Towing price
Emergency

Broken down right now? Here is what to do

Four things that get help to you faster. Read them in the order below.

Call or send a WhatsApp message

Dial +385 91 584 3905. WhatsApp works over data, so it costs you nothing extra on a foreign SIM.

Share your exact location

Send a pin from Google Maps or WhatsApp. On a motorway, read out the number on the nearest kilometre marker post at the roadside.

Describe the vehicle

Tell us the make, model and registration plate, whether the engine starts, and whether the wheels still turn. That decides which truck we send.

Make yourself safe

Switch on the hazard lights, put on the reflective vest before you step out, and place the warning triangle behind the car. Then wait behind the safety barrier, not in the vehicle.

Services

Towing, recovery and roadside help

One number covers every situation below, at any hour.

Tow truck loading a car in Zagreb

Vehicle towing

Cars, vans and light commercial vehicles moved after a breakdown or an accident. We tow within Zagreb and to any address in Croatia by arrangement.

Call for a tow →
Vehicle recovery from a ditch near Zagreb

Recovery and winching

Off the road, in a ditch, stuck in mud, snow or gravel. We winch the vehicle out with proper equipment instead of risking further damage.

Call for recovery →
Roadside assistance for a car in Zagreb

Roadside assistance

Keys locked inside, a warning light you cannot read, or a fault that can be sorted where the car stands. Many callouts end without a tow at all.

Call for help →
Fuel delivery to a stranded car in Zagreb

Fuel delivery

Ran the tank dry, or filled up with the wrong fuel? We bring petrol or diesel to you, or tow the car if the wrong fuel has already gone through the engine.

Call for fuel →
Breakdown in the emergency lane on the A3 Zagreb bypass

Motorway and Zagreb bypass

We work the A3 Zagreb bypass and the A1, A2 and A4 every day. Give us the number on the nearest kilometre marker and your direction of travel, and we will find you without you having to explain the location.

Call from the motorway →
Jump starting a flat battery and changing a punctured tyre in Zagreb

Flat battery or punctured tyre

A jump start or a wheel change takes minutes and costs less than a tow. If the battery is beyond a jump start, or the spare is missing, we take the car to a garage instead.

Call for a jump start →
Coverage

Areas we cover around Zagreb

The city, the surrounding towns and the motorways that ring Zagreb.

Zagreb

The whole city, from the old town and Upper Town to the outer districts and underground car parks.

Novi Zagreb

Everything south of the Sava, including the Arena and Bundek areas.

Airport and Velika Gorica

Franjo Tuđman Airport, the rental car return areas and Velika Gorica.

Sesvete and Dugo Selo

The eastern approach to Zagreb along the A3 and the old Slavonska road.

Samobor and Zaprešić

The western side of the county, towards the Slovenian border crossings.

A1, A2, A3 and A4 motorways

The Zagreb bypass and the motorway corridors towards Split, Rijeka, Slovenia and Hungary.

Somewhere else in Croatia? We cover the rest of the country by arrangement. Call and we will tell you straight away whether we can reach you.
+385 91 584 3905
Prices

What towing costs in Zagreb

You get the full price on the phone before we set off. No arrival fee is added afterwards.

ServiceIncludedPrice
Towing, inner city areaup to 15 km€50
Towing, wider city areaup to 30 km€60
Each additional kilometrebeyond the included distance€1.50
Larger vehiclesvans and light commercials+50%
Nights, weekends, public holidayssurcharge on the base price+30%

Long-distance tows to Split, Rijeka, Osijek, Pula or Zadar are quoted in advance. The full Croatian price list is at vucna-sluzba-zagreb.com.hr/cjenik.

FAQ

Questions from drivers visiting Croatia

The five things people ask most often before they call.

Towing within the inner city area costs €50 and covers up to 15 kilometres. For the wider city area the price is €60 and covers up to 30 kilometres. Every kilometre beyond that is €1.50. Larger vehicles carry a 50 percent surcharge, and nights, weekends and public holidays carry a 30 percent surcharge.
Within Zagreb we usually arrive within half an hour. Outside the city it depends on distance and traffic. At night the roads are clear, so arrival is often faster than during the day.
Yes, including the A3 Zagreb bypass and the A1, A2 and A4. If you stop on a motorway, pull into the emergency lane, switch on the hazard lights, put on the reflective vest before opening the door, place the triangle behind the car and wait behind the safety barrier. Then call +385 91 584 3905 and give us the kilometre marker number.
Call your rental company first. Most rental contracts require you to use their own assistance provider, and arranging your own tow can mean you are not reimbursed. If they tell you to sort it out yourself, call us and we will come out.
Yes. We are available 24 hours a day, 365 days a year, including nights, weekends and all public holidays. A 30 percent surcharge applies to those hours.